Benefits Administrator

Shift: Day
Schedule: Full - Time Regular

Ardent Health Services invests in people, technology, facilities and communities, producing high-quality care and extraordinary results. Based in Nashville, Tennessee, Ardent’s subsidiaries own and operate 31 hospitals in seven states with more than 25,000 employees including 1,150 employed providers. Ardent facilities exceed national averages in Overall Hospital Quality Star Rating as ranked by the Centers for Medicare & Medicaid Services; 89 percent of its hospitals received a three-star rating or above in comparison with 73 percent of all hospitals ranked. Five of the company's hospitals were recognized by Modern Healthcare as "Best Places to Work" in 2018 - the eleventh consecutive year an Ardent facility made this list. Ardent's corporate office was named "Top Work Places" for Nashville based companies in 2017 and 2018.

We have an exciting opportunity to join our Human Resources team as a Benefits Administrator.

The Benefits Administrator handles and provides support for various Benefit employee programs within the organization.  The Benefits Administrator is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan.


The primary duties for the Benefit Administrator will include but are not limited to the following:

  • Coordinates daily benefit processing: enrollments, terminations, changes, beneficiaries, disability claims.
  • Manage new-hire orientations.
  • Assist employees and HR with answers to basic benefits questions and provide employee education of company benefit programs.
  • Review, track, and process all leave of absence requests.
  • Processes personnel action forms and ensures proper approvals; disseminates approved forms.
  • Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
  • Assists with the open enrollment process.
  • Maintain benefits material to ensure the most current material is provided to employees.
  • Provides necessary reports for allocation/billing charges.
  • Other duties or special projects as assigned by management.


Required Education and Experience:

  • Bachelor's degree in Human Resources, Business Administration, or related field of study
  • 3+ years' experience in Benefits-focused HR role

Skills/Knowledge Requirements:

  • Highest level of detail, process and compliance orientation.
  • Strong organizational skills.
  • Excellent interpersonal, written and verbal communication skills; ability to analyze, summarize and present highly nuanced, complex information easily.
  • Skilled in knowing protocols of when to escalate matters to leadership.
  • Knowledge of related federal, state, local regulations.
  • MS Office skills: Advanced Excel skills required; Access (or similar) database knowledge and experience helpful.
  • HRIS systems know-how: Kronos/Lawson experience helpful. Proficient in HR information systems and reporting tools.
  • Innovative problem-solving skill.
  • Ability to manage multiple concurrent priorities while meeting deadlines is critical.
  • Flexibility, resilience and agility to handle unexpected challenges.
  • Positive attitude as well as professional demeanor and consultative approach.



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.