Director of Nursing, Emergency Services

Shift: Day
Schedule: Full - Time Regular

Who We Are

Patient focused, community oriented, conveniently located and equipped with technology that rivals the nation’s most prestigious healthcare systems, Hackensack Meridian Health Mountainside Medical Center offers a comprehensive and growing array of services delivered by caring and highly skilled medical professionals. We’re proud of the therapeutic and administrative upgrades we have made. Mountainside Medical Center has been serving Montclair and its surrounding New Jersey communities since 1891. The physicians, nurses and volunteers who are a part of the Mountainside family are your friends and neighbors. We're your community, your hospital and team, working hard for you.

Hackensack Meridian Health Mountainside Medical Center is proud to continue to provide world-class health care services in a community setting. Our 365 bed medical center has successfully transitioned from a stand-alone facility to being part of Hackensack Meridian Health, the most comprehensive and truly integrated network in New Jersey.  Mountainside is a joint venture between Hackensack Meridian Health and Ardent Health Services, one of the country’s leading private hospital management companies.

We are looking for a dynamic and passionate Director of Nursing, Emergency Services to join the Mountainside Team!

What You’ll Do

The Director of Nursing, Emergency Services supports our organization in the planning, organizing, development, and implementation of a robust Emergency Services Department. 

 The successful candidate will be able to:

  • Oversee the daily workflow, staffing, orientation, training and developing of employees within the Emergency Department

  • Act as the hospital liaison with all pre-hospital emergency medical services

  • Organize services and systems necessary for the multidisciplinary approach throughout the continuum of emergency care

  • Assume responsibility for the clinical and financial performance of the Emergency Department

  • Responsible for the ongoing quality/performance improvement processes related to Emergency Services

  • Facilitate Emergency Committee meetings, Emergency Department staff meetings and participates on other committees, task forces as assigned

  • Promote and support a collaborative team approach in providing care for all Emergency Department patients

  • Approach others in a tactful manner and treat others with respect and consideration

  • Ensure staffing coverage meets productivity standards for department

  • Follow through on commitments; accept responsibility for personal actions; and adapt to change

  • Promote and support a collaborative team approach in providing care for all patients

  • Support and interpret policies, procedures, philosophy and objectives of the hospital

  • Facilitate staff analysis and improvement plans for Emergency Department employee satisfaction workgroup

  • Monitor customer satisfaction scores and implements plans to improve them

  • Monitor patient volumes, quality of care, and performance of staff to identify areas for improvement

  • Maintain a departmental dashboard that includes information and progress on each pillar (People, Service, Quality, Finance, Growth and Clinical Integration)

  • Responsible for investigating patient, physician and staff complaints and concerns and works to resolve them

  • Complete annual performance evaluation for self and employees and implement plans of correction when needed

  • Lead cost efficient and effective Emergency Department operations and create plan of correction for any operating expenses that deviate from budget

  • Perform any and all other duties as assigned

What You’ll Bring

  • Bachelor’s degree in Nursing required, Master’s degree preferred

  • New Jersey state RN license that is active and in good standing

  • A minimum of 3 years of management experience in Emergency Services required

  • Basic Life Support (BLS) certification

  • Advanced Cardiac Life Support (ACLS) certification

  • Pediatric Advanced Life Support (PALS) certification

  • Excellent leadership and communication skills with proven track record of building and coaching successful teams

    What We Offer

  • Competitive pay

  • Medical, dental, and vision insurance

  • 401k with Company match

  • Company paid basic life insurance and long term disability coverage

  • Generous paid time off, including an additional extended illness bank

  • 6 Paid Holidays

  • Tuition Reimbursement

  • Advancement and career development opportunities

Hackensack Meridian Health Mountainside Medical Center is an Equal Opportunity Employer and applicants will receive consideration for employment regardless of race, color, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.