Education Coordinator - Revenue Cycle

Shift: Day
Schedule: Full - Time Regular
Essential Functions:

Epic Scope:

  1. Uses expert level knowledge of Epic modules as well as insurance contracts and guidelines to develop training materials, answer system and workflow questions, and deliver training programs that support the effective use of Epic applications by PVMG and MMG personnel.

  2. Provides classroom training and 1 to 1 coaching to both new and current staff based on requested needs, new or revisions to programs/workflows, or as a result of quality monitoring findings.

  3. Keeps materials current to reflect system upgrades, modifications and PVMG and MMG policy changes

  4. Coordinates all on and off-site training sessions, to include room arrangements, materials, work stations and participant invitations


    Clinic Education Scope:

  1. Stays current with all EPIC processes so that you are able to provide training/answers to offices when asked

  2. Assists new offices with go live and provide additional site visits as needed

  3. Performs a site visit to each clinic location at least once per quarter

  4. Reports trends to the Business Office Manager so that communications can be made to Office Managers or Practice Directors to get matters resolved related to front-end Revenue Cycle errors

Minimum Education

  • Associates or Bachelor’s degree preferred

Minimum Work Experience

  • 3 years or more years’ experience in a Hospital or Physician Practice setting
  • Strong knowledge of medical terminology


Required Licenses/Certifications


  • Certified Revenue Cycle Representative (CRCR), Certified Professional Biller (CPB), Certified Professional Coder (CPC), or Certified Physician Practice Manager (CPPM) preferred

Required Skills, Knowledge, and Abilities

  • Prior understanding and use of Electronic Health Record (EMR)
  • Strong knowledge of medical terminology
  • Excellent communication skills
  • Strong attention to detail
  • Ability to multitask, can work in a fast-paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful and effective way and has the ability to adapt to change.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.