Epic Analyst ~ Radiant

Epic Analyst ~ Radiant in NASHVILLE, TN

This position can be located in one of the following cities:

  • Nashville, TN
  • Albuquerque, NM
  • Tulsa, OK
  • Amarillo, TX

Ardent Health Services (AHS) is a national healthcare company headquartered in Nashville, TN. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes: 20 hospitals, 3,200 patient beds, 18,000 employees, and 475 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

We have an exciting opportunity to join our team as an Epic Analyst Radiant.

Position Summary:
This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), Ardent Health Systems Subject Matter Experts, and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions.

Job Responsibilities:

  • Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
  • Complete all tasks in a timely manner with accurate documentation.
  • Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
  • Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
  • Make recommendations, review and test changes, enhancements, and each new release as assigned.
  • Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
  • Analyze data conversion needs.
  • Support the training team by keeping trainers abreast of new functionality and system changes.
  • Analyze new functionality in new releases to identify impact.
  • Understands interface requirements and considerations to ensure appropriate testing is done to validate workflow from end to end.
  • Provide assigned on-site support during go-lives and system upgrades.
  • Ensures all quality assurance processes are followed, including change management and testing efforts.
  • Actively participate and contribute in meetings.
  • Works with the Application Manager/Director in the assessment of projects for scoping and timelines.
  • Participate in disaster recovery measures.

Minimum Qualifications:

  • Epic Radiant Certification
  • Experience going through a recent Epic implementation focused on building Radiant applications
  • Good communicator
  • Team Player