Sr. Application Analyst (Lawson)

Sr. Application Analyst (Lawson) in NASHVILLE, TN

Ardent Health Services (AHS) is a national healthcare company headquartered in Nashville, TN. Our subsidiaries own and operate hospitals and multispecialty physician practices in seven states. Ardent includes 21 hospitals, 3,578 patient beds, over 19,000 employees, and close to 600 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths. Ardent's corporate office in Nashville, TN was recently recognized by The Tennessean as a 2017 Top Workplace in Middle Tennessee.

We have an exciting opportunity to join our team as a Sr. Application Analyst focused in Lawson systems.

The overall responsibility of the Sr. Application Analyst (Lawson) is to provide client support, perform analysis, design, configuration, testing, documentation and roll out of technologies to meet Ardent's enterprise needs. Lead designated projects within the Lawson environment. Additional responsibilities include but are not limited to: developing system strategies with management and other stakeholders, conducting business needs analyses, identifying and mitigating project risks, supporting the application users and assisting in the implementation of the application projects.

Primary Duties and Responsibilities

  • Quickly understands the business issues and data challenges of the organization and industry.
  • Identifies the organization's strengths and weaknesses and suggests areas of improvement.
  • Develops functional requirements, specifications and system design specifications for business requests.
  • Develops or oversees the development of system documentation, user manuals and training classes for application suite.
  • Sets Clear Direction tells others where you are going & how to get there and why
  • Leads testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.
  • Evaluates current state processes and identifies gaps to future state process around utilization of applications to maximize departmental and organizational efficiency and effectiveness.
  • Communicates and applies project standards.
  • Assists in enforcement of project deadlines and schedules.
  • Takes input from supervisor and appropriately and accurately applies comments/feedback.
  • Manages resources in accordance with project schedule.
  • Consistently delivers high-quality services to business stakeholders.
  • Understands the components of running a fiscally successful project.
  • Assists in the facilitation of team and client meetings.
  • Delivers informative, well-organized presentations.
  • Understands how to communicate difficult/sensitive information tactfully.
  • Provides ongoing analysis, maintenance, and technical and functional support for application systems throughout the organization.
  • Provides leadership and technical guidance to identify system deficiencies and analyze system problems and solutions.
  • Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
  • Collaborates with business stakeholders to introduce innovative solutions.
  • Participates in support on-call rotation.
  • Embodies and Promotes Core Values: Inquisitiveness, Team-Mindedness, Passionate, and Positive Attitude.
  • A relentless drive to be the best
  • Ability to travel as needed
  • Other duties as assigned.



  • Bachelor's Degree, or equivalent business experience in supporting an ERP system such as Lawson, PeopleSoft, SAP, JDEdwards.


  • 3+ years of experience using Lawson
  • Lawson HR & Payroll, Supply Chain or Finance experience preferred
  • Lawson application certification a plus
  • Healthcare experience preferred.
  • Technology aptitude and learning ability
  • Project Management skills, knowledge and experience
  • Customer Service oriented
  • High level of accountability and ability to work independently
  • Flexible with the ability to lead multiple projects and prioritize tasks as necessary
  • Strong organization, customer service and time management skills
  • Excellent communication skills, written and verbal
  • Team Player