Associate Administrator Tulsa OK

Shift: Day
Schedule: Full - Time Regular

Hillcrest Hospital South is a premier provider of health care services, delivered with compassion for patients and their families; with respect for employees, physicians and other health professionals; with accountability for our fiscal and ethical performance; and with responsibility to the communities we serve.

This position supports the mission of Hillcrest Hospital South.  Hillcrest Hospital South is a part of Ardent Health Services (AHS), a national, for profit, healthcare company headquartered in Nashville, TN. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 31 hospitals, 4,840 patient beds, 25,000 employees, and 1,150 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

AHS' work environment is built upon Behavior Standards, which include five key pillars: Service, Quality, People, Financial and Growth. These pillars represent who we are, what we do and how we operate. Our corporate office in Nashville, TN was recently named Best Places to Work by The Tennessean and seven of our hospitals were also named Best Places to Work by Modern Healthcare.

OUR MISSION: Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families, with respectfor employees, physicians, and other health professionals, with accountability for our fiscal and ethical performance, and with responsibility to the communities we serve.

Job Description:
The Associate Administrator is responsible for the leadership of hospital operations as directed by the CEO.  In addition, the Associate Administrator oversees labor management, construction projects, specific support services departments, designated service lines and the physical plant.

The Associate Administrator works closely with physicians, hospital leadership, and outside stakeholders to define opportunities for growth and development with his/her oversight.  Responsible for developing and implementing a business plan with the strategic objectives identified for the hospital as determined by the CEO and the executive team.

Knowledge/Skills/Abilities:  Must be comfortable and skilled at working with physicians, healthcare providers and other stakeholders in the organization and be able to provide oversight for the operations of departments.  Demonstrate the ability to handle a variety of responsibilities under pressure.  Must be able to function independently.  Demonstrate strong communication skills.  Possess knowledge of physician practice strategies for growth and efficiency.

Essential Job Functions:
1. Administrative oversight of support departments.
2. Lead productivity and labor management across the organization.
3. Effective management of construction projects.
4. Project management.
5. Growth and development.

Job Responsbilities:
1. Manage and execute on all aspects of hospital operations, organizational integration, and site coordination.
2. Build upon and improve the operational infrastructure; serve as a catalyst to drive operational improvement throughout the hospital.
3. Monitor and analyze comprehensive operational metrics to measure and report ongoing performance.
4. Develop and motivate middle management team.
5. Develop goals and objectives to enable departments to provide quality services while achieving financial targets.
6. Actively consult with physicians to ascertain their needs, monitor their satisfaction, and provide them with feedback regarding operational improvements.
7. Promote an environment of collaboration among hospital departments to develop cross-organizational cooperation and improve operational success.
8. Develop, implement, and sustain an effective customer service and service recovery plan.
9. Hold team accountable to a high standard of professionalism.
10. Partner with quality program to reduce risk and promote quality care.
11. Continuously work to improve employee engagement levels throughout the organization.

Education:  Bachelor's degree required.  Master's degree required (MHA or MBA with healthcare concentration preferred).
Experience:  Prefer 5-7 years of experience in healthcare, management, process improvement