Software Licensing Analyst

Software Licensing Analyst in NASHVILLE, TN

Ardent Health Services (AHS) is a national healthcare company headquartered in Nashville, TN. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 20 hospitals, 3,200 patient beds, 18,000 employees, and 475 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

We have an exciting opportunity to join our team as a Software Licensing Analyst.

Under general supervision, the role of the Software Licensing Analyst is to acquire, support, manage, and administer software and application products across the organization. The Software Licensing Specialist will also support IT Shared Services/Operations staff and managers in order to efficiently deliver software and applications and to ensure licensing compliance.


  • Required- Bachelor's Degree with a concentration in Computer Science, Accounting, Finance or equivalent experience.

  • Minimum of 1 - 3 years' experience in software license management.
  • Working knowledge of software licensing requirements and/or how to research software licensing requirements.
  • Working knowledge of contracting related to software licensing.
  • Familiarity and experience with software licensing and License Use Rights
  • Some experience with software installation and software inventory systems including SCCM and SNOW.
  • Strong mathematical skills.

Primary Duties and Responsibilities

Software Acquisition

  • Responsible for company software purchases and follows documented purchasing procedures.
  • Ensures proper approvals are in place for purchase requests and renewals of existing software.
  • Generates purchase orders and accounting support to ensure software is purchased and charged to the correct departments and that invoices are paid.
  • Analyze purchase records and other entitlement information to negotiate pricing on new and existing products.
  • Negotiate terms, conditions of sale and warranties of software applications with key suppliers/vendors.

Software Inventory

  • Compile and maintain inventory of company software licenses and systems assets for the purpose of tracking and compliance reporting.
  • Administers and controls software license key distribution to IT support staff.

Software Compliance

  • Understands Product Use Rights, license allowances and contractual entitlements for software products and manufacturers.
  • Monitor licenses for compliance through software inventory scans; initiating corrective actions when non-compliance issues arise.
  • Maintains a single license repository of all software compliance documentation, Proof of Purchase, Invoices, Certificates, Entitlements, Contracts, Master Agreements, etc.
  • Supports Internal and external software compliance audits.
  • Performs software audits on a regular basis.
  • Complete other duties as assigned

Software Evaluation

  • Coordinate with major software vendors and IT&S staff pilot programs for software evaluations

Supplier Management

  • Manages licensing and maintenance programs with Microsoft, VMware, Citrix, RedHat, Oracle, and other major vendors.
  • Manages software maintenance renewals for IT Shared Services/Operations and other business units.
  • Manages IT&S contracts database to ensure contracts are renewed, revised, or cancelled appropriately
Problem Solving

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Provides input and guidance to identify process deficiencies and analyze problems and solutions.
  • Strives to develop knowledge of emerging industry practices when solving business problems.

Knowledge, Skills and Attributes (Underlying skills and abilities that enable the execution of duties and responsibilities)

  • Embodies and Promotes our Core Values: Inquisitive, Team-Minded, Passionate and Positive Attitude.
  • Must have excellent communication skills both oral and written.
  • Ability to deal tactfully with vendors and suppliers.
  • Effective bartering and negotiation skills
  • Must be attentive to details as it relates to documentation and standard operating practices.
  • Must have an excellent understanding of business needs and objectives.
  • Must display the ability to be a team player and work well with employees at all levels.
  • Ability to work both independently and in a team-oriented, collaborative environment