Application Analyst ~ Epic

Application Analyst ~ Epic in NASHVILLE, TN

Ardent Health Services (AHS) is a national healthcare company headquartered in Nashville, TN. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 20 hospitals, 3,200 patient beds, 18,000 employees, and 475 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

We have an exciting opportunity to join our information technology team as an Epic Application Analyst.

Overview

Ardent Health Services is seeking multiple Application Analysts to assist in the development, support and functionality roll out of an Epic Electronic Health Record system and supporting IT systems.

The Application Analyst assists hospitals in optimizing their workflow processes through building applications that are tailored to meet the hospital's needs. They will learn the EHR system's capabilities and functional use and apply their knowledge of Patient Care Business workflow to assist in the implementation of a system that meets process needs.

Responsibilities

  • Participation in all phases of the system development life cycle including development of use cases and evaluation of software solutions
  • Research to develop, configure, and modify moderately complex information systems
  • Create documentation of business requirements, current and future state workflows
  • Designs, codes/configures, tests, debugs, documents, and maintains programs/applications
  • Coordinate all testing phases of associated applications during implementations and upgrades
  • Support existing functionality with further expansion to additional ambulatory offices
  • Develop strong relationships with end user communities, customers and business partners

Qualifications

  • Excellent analytical and organizational skills
  • Excellent oral and written communication skills
  • Ability to work independently and as a team member across multiple teams
  • Ability to develop, document and ensure adherence to technical standards
  • Ability to independently research and perform analysis to resolve complex issues
  • Ability to understand customer requirements and their impact on technical directions of a solution
  • Must be self-motivated, detail-oriented and able to manage one's own work independently in a fast-paced environment with changing priorities
  • Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service
  • Proficient in the use of Microsoft Office tools
  • Strong understanding of healthcare business process and technology preferred
  • Basic understanding of clinical workflows and terminology preferred
  • Healthcare IT experience in acute care or ambulatory care settings a plus
  • Working knowledge of IT solutions and interfacing a plus
  • Ability to travel up to 30%

Minimum educational requirement: Bachelor's degree in Clinical, Informatics, Computer Science, Information Systems, Business Computer Systems, or other related field