Senior Project Manager

Shift: Day
Schedule: Full - Time Regular

Ardent Health Services invests in people, technology, facilities and communities, producing high-quality care and extraordinary results. Based in Nashville, Tennessee, Ardent’s subsidiaries own and operate 31 hospitals in seven states with more than 25,000 employees including 1,150 employed providers. Ardent facilities exceed national averages in Overall Hospital Quality Star Rating as ranked by the Centers for Medicare & Medicaid Services; 89 percent of its hospitals received a three-star rating or above in comparison with 73 percent of all hospitals ranked. Seven of the company's hospitals were recognized by Modern Healthcare as "Best Places to Work" in 2017 – more than any other system in the country. Ardent's corporate office was named "Top Work Places" for Nashville based companies in 2017 and 2018.

Ardent Health Services invests in quality healthcare.  AHS makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. Since 2001, those investments total more than $835 million. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, AHS is committed to providing its hospitals and clinics the tools needed to succeed. 

Ardent’s work environment is built upon Behavior Standards, which include five key pillars: Service, Quality, People, Financial and Growth. These pillars represent who we are, what we do and how we operate. Our corporate office in Nashville, TN was recently named Best Places to Work by The Tennessean and seven of our hospitals were also named Best Places to Work by Modern Healthcare.

OUR MISSION: Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families, with respect for employees, physicians, and other health professionals, with accountability for our fiscal and ethical performance, and with responsibility to the communities we serve.

OUR PHILOSOPHY: Every action we take at AHS is built on three key tenets:

  • Ardent recognizes that each hospital is as unique as the community it serves.
  • We believe in working with employees and physicians to improve the quality of care, patient safety and customer service and we measure all three continuously.
  • We reinvest in our facilities – helping our hospitals expand services, enhance technology and add new programs that fulfill their missions.

We believe it is this mix of corporate support and local autonomy that equips our facilities for success.

OUR POSITION: We have an exciting opportunity to join our Information Technology team as a Senior Project Manager.

The Senior Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units. This position will manage resources, schedules, and financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. The Senior Project Manager’s responsibilities also include management of issues, risks and project change requests to ensure successful and on-time project delivery. This position will contribute to process improvement initiatives as it relates to improving project delivery.

The Senior Project Manager has the authority to run the project on a day-to-day basis. This position will verify that the project produces the required deliverables of quality, is executed within the specified constraints of time and cost and achieves the potential benefits defined in the business case.

This individual may potentially manage smaller system deployments and may oversee projects driven by junior PMs.

Primary Duties and Responsibilities

  • May manage a portfolio of complex initiatives that span one or multiple lines of business
  • Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
  • Report on project success criteria results, metrics, test and deployment management activities
  • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
  • Prepare estimates and detailed project plan for all phases of the project
  • Manage the day-to-day project activities and resources and chairs the project management team meetings
  • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
  • Understand interdependencies between technology, operations and business needs
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
  • Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
  • Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
  • Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
  • Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
  • Deliver appropriate and effective executive level communication
  • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
  • Manage project and program issues and risks to mitigate impact to baseline
  • Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

Education and Technical:

  • Bachelors' degree in Information Systems, Computer Science, Engineering, Business or equivalent
  • Tools include MS Project and the MS Office Suite
  • PMP Certification required

Experience:

  • Minimum of 7 years of experience using a structured packaged systems deployment methodology 
  • Minimum of 7 years’ experience managing large projects (15 or more people)
  • Experience working with Sr. Leaders, and a proven track record of communication and successful implementations
  • Experience analyzing business and systems needs to develop project plans including tasks, resource estimates, team members, deliverables (e.g. test and training plans), procedures and design documents
  • Experience in a Microsoft Project and Microsoft Office

Additional Requirements:

  • Health care experience is a must
  • Up to 25% travel may be required
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations