Information Security Analyst Identity Access

Shift: Day
Schedule: Full - Time Regular
Ardent Health Services invests in people, technology, facilities and co mmunities, producing high-quality care and extraordinary results. Based in Nashville, Tennessee, Ardent’s subsidiaries own and operate 31 hospitals in seven states with more than 25,000 employees including 1,150 employed providers. Ardent facilities exceed national averages in Overall Hospital Quality Star Rating as ranked by the Centers for Medicare & Medicaid Services; 89 percent of its hospitals received a three-star rating or above in comparison with 73 percent of all hospitals ranked. Seven of the company's hospitals were recognized by Modern Healthcare as "Best Places to Work" in 2017 – more than any other system in the country. Ardent's corporate office was named "Top Work Places" for Nashville based companies in 2018.

We have an exciting opportunity to join our Information Technology team as an Information Security Analyst (Identity & Access) that will provide user provisioning services to a variety of Ardent Health Services users across a multi-market, multi-facility healthcare organization. Responsibilities include account provisioning, building and maintaining appropriate role-based access control, assisting in security and compliance audits, and assistance with building and maintaining automated provisioning bridges.

Essential Duties:
  • Provide day to day support of the provisioning process and documentation of processes to end users.
  • Ensure service line agreements are met per company’s requirements
  • Fulfill service requests related to applications and active directory (users, groups and p ermission) in the company environment.
  • Communicate with internal and external customers on access to various applications.
  • Assistance to project teams with regards to access issues
  • Continuously improve provisioning documentation and incorporating feedback
  • Create, modify, and remove user access to the following:
  • Active Directory
  • Microsoft Exchange
  • Epic, McKesson (Horizon) Patient Folder, and other McKesson products
  • Monitoring and analyzing changes to the firm's application inventories that impact current access control procedures
  • Executing, on a regular basis, audit procedures for the company’s applications to verify that application access is accurate and remove access if no longer required.
  • Creating/updating procedures to ensure accuracy o f access control creation and maintenance processes.


Education: Associate's degree or an equivalent combo of education & relevant experience

  • 2 Years of experience required in IT Customer Service
  • Epic Security certification preferred
  • Security certifications a plus
  • Must be willing to get Epic Certification within 6 months of employment
Preferred Skills and Abilities:
  • Demonstrates the core values of inquisitive, passionate, positive attitude, and team-minded.
  • Basic understanding of Identity Management principles and their application across computing platforms.
  • Caradigm Provisioning, SailPoint or Epic Security experience a plus.
  • Scripting languages (PowerShell, VBScript, SQL Script) experience a plus
  • Healthcare application support or similar Healthcare experience a plus.
  • Prior customer service training or experience a plus.