Receptionist/HR Assistant

Receptionist/HR Assistant in NASHVILLE, TN

Ardent Health Services (AHS) is a national healthcare company headquartered in Nashville, TN. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 20 hospitals, 3,200 patient beds, 18,000 employees, and 475 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

We have an exciting opportunity to join our team as a Receptionist/HR Assistant.

The Receptionist/HR Assistant operates a multi-line telephone system to answer incoming calls; professionally greets and directs callers and guests to the appropriate personnel. In addition, provides specialized administrative services to support general HR services within the corporate Human Resources department and corporate office.


Education: High school diploma required. Associates or Bachelor's degree preferred.

Experience: At least 2+ years of experience as a Receptionist and/or Administrative Assistant preferred. 3+ years of customer service experience required.

Additional Requirements:

  • Knowledge of Microsoft Office products including Outlook, Word, Power Point and Excel. Experience with Cisco IP telephone systems preferred.
  • Must be extremely organized, reliable, have a great work ethic, friendly demeanor and strong customer service skills


  • Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department. Answer questions about the organization and provide callers with address, directions, and other information.
  • Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel in a friendly and professional manner.
  • Receive and route incoming overnight and express deliveries.
  • Sort mail daily- determining which department receives specific types of mail. Post mail. Bill those employees who have requested postage for their personal mail.
  • Maintain lobby keep it clean and tidy, sanitize doors, desk and fingerprint readers.
  • Update call manager software.
  • Create nameplates for all new hires.
  • Be the point of contact for requests including cleaning, building maintenance, vending machine, shred bins, copiers, etc. Manage employee questions regarding building maintenance, cleaning, special events, etc.
  • Fridge cleaning reminders and notifications managed and sent out monthly.
  • Create the corporate office birthday list monthly. Post and email to different locations.
  • Update facility and corporate office phone lists, Human Resources facility lists and send out.
  • Help Human Resources Executive Assistant with tasks including employee events, vendor meetings, creating forms and sign-up sheets, end of year clean up of spreadsheets, managing employee flow through HR, purging files, auditing files, etc.
  • Coordinating travel for Human Resources department, candidates who are interviewing and others when necessary.
  • Providing support to recruiting when necessary.
  • Plan new hire and interview agendas in a timely and precise manner. Processing expense reports and interview reimbursements for the Human Resources department.
  • Conduct background checks for all new employees on the corporate payroll, working with Hirease as well as the candidate to ensure that the process is smooth and swift.
  • Adhere to facility, department and Corporate Personnel Policies and Procedures.
  • Adhere to corporate standards concerning conduct, dress, attendance and punctuality.
  • Manage door access system.
  • Other duties as assigned.