Sr Application Analyst Lawson

Shift: Day
Schedule: Full - Time Regular

Ardent Health Services invests in people, technology, facilities and communities, producing high-quality care and extraordinary results. Based in Nashville, Tennessee, Ardent’s subsidiaries own and operate 31 hospitals in seven states with more than 25,000 employees including 1,150 employed providers. Ardent facilities exceed national averages in Overall Hospital Quality Star Rating as ranked by the Centers for Medicare & Medicaid Services; 89 percent of its hospitals received a three-star rating or above in comparison with 73 percent of all hospitals ranked. Seven of the company's hospitals were recognized by Modern Healthcare as "Best Places to Work" in 2017 – more than any other system in the country. Ardent's corporate office was named "Top Work Places" for Nashville based companies in 2017 & 2018.

Ardent includes:

  • 31 hospitals
  • 4,840 licensed beds
  • 25,000 employees
  • 1,150 employed providers
  • $4.6 billion in revenues

We have an exciting opportunity for a Sr. Application Analyst to join our information technology team focused on Lawson Financial Systems.

The overall responsibility of the Sr. Application Analyst, Financial Systems is to provide functional support, design, instruction, oversight and guidance of the financial applications to enable the achievement of success in the Ardent business operation. These responsibilities include but are not limited to:  developing system strategies with management and other stakeholders, conducting business needs analyses, identifying and mitigating project risks, supporting the applications users and assisting in the implementation of financial application projects.

Primary Duties and Responsibilities

Analysis and Solution Definition

  • Quickly understands the business issues and data challenges of the organization and industry.
  • Identifies the organization's strengths and weaknesses and suggests areas of improvement.
  • Develops functional requirements, specifications and system design specifications for business requests.
  • Develops or oversees the development of system documentation, user manuals and training classes for application suite.
  • Creates and maintains detailed test plans and scripts.
  • Leads testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.  

Project Execution

  • Evaluates current state processes and identifies gaps to future state process around utilization of applications to maximize departmental and organizational efficiency and effectiveness.
  • Communicates and applies project standards.
  • Assists in enforcement of project deadlines and schedules.
  • Takes input from supervisor and appropriately and accurately applies comments/feedback.
  • Manages resources in accordance with project schedule.
  • Consistently delivers high-quality services to business stakeholders.
  • Understands the components of running a fiscally successful project.  


  • Assists in the facilitation of team and client meetings
  • Delivers informative, well-organized presentations.
  • Understands how to communicate difficult/sensitive information tactfully.

Problem Solving

  • Prioritizes and resolves issues.
  • Provides ongoing analysis, maintenance, and technical and functional support for application systems throughout the organization. 
  • Provides leadership and technical guidance to identify system deficiencies and analyze system problems and solutions.
  • Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
  • Collaborates with business stakeholders to introduce innovative solutions.


  • Generates enthusiasm among team members.
  • Proactively seeks opportunities to serve in leadership roles.
  • Challenges others to develop as leaders while serving as a role model.
  • Facilitates effective team interaction.
  • Acknowledges and appreciates each team member's contributions.
  • Develops and fosters relationships with business stakeholders.
  • Continually seeks opportunities to increase customer satisfaction.
  • Manages business stakeholder expectations effectively.
  • Mentors those with less experience through informal channels.
  • Leads internal teams/task forces.


  • Participates in support on-call rotation.
  • Ability to travel up to 50%.
  • Other duties as assigned


  • Bachelor’s Degree, or equivalent business experience, required in Accounting, Finance or Procurement
  • At least five years’ experience in financial IT functions with Lawson application experience preferred.
  • Heavy Procurement/Financials background from discovery, setup/system configuration, testing, implementation and post go live support.
  • Experience with MSCM preferred
  • Healthcare experience preferred.
  • Proven ability to understand business and financial issues and objectives as well as the ability to translate them into application solutions.
  • Proven project manager of medium to large projects of 4-8 team members, with experience managing:Basic understanding in the areas of application architecture, database and system design.
    • Standard work breakdown structure
    • Resources and critical path
    • Project scope
    • Issues identification and oversight
    • Change control processes
  • Basic understanding in the areas of application architecture, database and systemd design
  • Understands Internet, Intranet and client/server architectures.
  • Excellent communication skills.