Vice President Decision Support

Shift: Day
Schedule: Full - Time Regular

Ardent Health Services (AHS) invests in people, technology, facilities and communities, producing high-quality care and extraordinary results. Based in Nashville, Tennessee, Ardent’s subsidiaries own and operate 31 hospitals in seven states with more than 25,000 employees including 1,150 employed providers. Ardent facilities exceed national averages in Overall Hospital Quality Star Rating as ranked by the Centers for Medicare & Medicaid Services; 89 percent of its hospitals received a three-star rating or above in comparison with 73 percent of all hospitals ranked. Five of the company's hospitals were recognized by Modern Healthcare as "Best Places to Work" in 2018 – more than any other system in the country. Ardent's corporate office has been named "Top Work Places" for Nashville based companies in 2017 and 2018.

This role will primarily focus on the development of the AHS Decision Support strategy as well as leading a team responsible for the production of financial, operational and statistical analysis and reporting.  A key indication of success will be the ability to build meaningful relationships with key leaders across the enterprise and use those to drive AHS Decision Support strategy. The VP of Decision Support must have a demonstrated track record of excellent interpersonal skills and professionalism.  A successful candidate will have had significant experience with data management and data alignments to organizational strategy.  This individual must possess the ability to understand and articulate complex clinical, operational, financial, and organizational data with an ability to simplify for external communities.  A successful candidate should be thoroughly familiar with Oracle, Citrix, Microsoft BI, Epic, and Business Objects.

Examples of Responsibilities:

  • Develop the long-term strategy around the AHS Decision Support function and identify the key resources required
  • Develop credible and meaningful working relationships with all key AHS leader roles. Market-level relationships, in particular, are critical to communicating the AHS Decision Support’s role in their success
  • Support and attend various corporate and field department leader meetings, to secure a more robust view of company activity and data needs.
  • Present recommended data solutions to AHS leaders that support objectives and help improve performance and operational efficiency.
  • Thoroughly investigate the current data delivery set-up across the enterprise, and determine opportunities to optimize resources and talent.
  • Oversee and ensure effectiveness: software evaluation/recommendation, reporting, dashboards, models etc
  • Manage and lead corporate office based staff.
  • Travel out to AHS markets to support endeavors of key leaders (operations, clinical, physicians etc)
  • Develop the annual budget for the Decision Support department, and monitor the expenses against budget.
  • Develop a ‘current-year’ department strategy and communication plan.
  • Attend professional society events to keep skill sets sharp and up to date.

Key Relationships

  • Premium key relationships: Finance, Operations, Clinical/Physicians
  • Other key relationships:  Human Resources, Quality

Behavior Standards

  • Operational Excellence - Relentless drive to be the best
    • Effectively implements evidence-based practices
    • Consistently plans, measures, and adjusts performance to ensure optimal outcomes
    • Courageously removes barriers to change
    • Makes changes that drive increased quality


  • Client Centered Customer Service - Genuinely cares for people
    • Actively solicits input to ensure optimal service delivery
    • Is attentive and responsive
    • Develops and improves process from a client perspective
  • Fosters Innovation - Seeks & applies leading edge solutions
    • Seeks out emerging best practices and technologies
    • Generates new ideas
    • Engages input & involvement from all levels
    • Champions adoption of innovation


  • Bachelor’s Degree in Finance, Health Care Administration or Information Systems.
  • Master’s Degree and Certified Public Accounting experience preferred.
  • Minimum 7-10 years of experience successfully applying technical skills in financial analysis, preferably in a health care setting.
  • Minimum 5+ years of healthcare management experience.